Retreat at Hart Ranch Apartments

already done everything that she already said she said that pest control only treats for spiders roaches and that’s about it so you’re telling me that if I have a pest control issue and I’m paying for pest control y’all can’t solve my problem and it’s my problem not yours? Really

at least.The second time they finally appeared was to fix the A.C. Unit, but left an awful mess we had to clean. If you want reliable internet DO NOT LIVE HERE! Once a month I have to take at least an 2 hours to talk with spectrum just to restart my router. They locked all of the equipment behind a box in the wall. They treat tenets like children, assuming you don’t have the basic knowledge to function like an adult. Don’t be surprised when you try and move out to be charged for every hair or flake of dust you leave behind in the shack that is your apartment. P.S. the public washer and dryer units will ruin your clothes.

apartment. Never again.

maintenance staff is very professional and uniformed. My family could not be more pleased. Give them a call.

lease, and every day after that their customer service is there 110% No leasing office staff in the area does anything close to what they do. If you have a problem or question it is fixed and solved that same day if not definitely the next. It rare to have this level of customer service on a daily basis and I just wanted to thank these girls from the bottom of my heart. So to Stephanie, Bree, and Angel THANK YOU for being the best leasing office that I have ever know.

saying clean it yourself, a fridge that continually filled with water, and a toilet that would only flush half the time even if it wasn't used. At end of lease they lied about putting a notice on my door and mailing one to me, my mailbox never worked either, so they could force me to pay an extra two months rent at $130 more. They quit fixing things in my last couple months because they were renevating apartments after the current tenets left. They were forcing me out so they could renovate and charge the next person more. The bad part is I let most of this slide, I told them about it but aside from the ones that cost me money I didn't push them to fix. I tried to not be annoying but when I get treated like this being hesitant to ask for maintenance it shows they don't care at all. DO NOT RENT FROM THEM!!!

control because I was worried they wouldn't be taken care of. They didn't do anything about it. Now there are 3 still left and thankfully people in my building, including me, feed them and give them water. ---Safety: -I would say this apartment complex has the potential to be 99% safe, but in reality is about 85% or so. -An example: I have lived here over a month now and have not had to use my gate key AT ALL. The entrance gate is absolutely never closed; not even at night, even after the property manager assured me it was working. -Another example that could have been prevented: someone took my water bottle and $10 from me while I was at the pool. I admit I should have had my eye on it at all times BUT for one, the front gate was wide open as usual and the pool gate was broken. -While they could absolutely make changes to make the complex as safe as it could be, I do feel safe here. Everyone has been nice and while in my apartment I have not had any issues. It's in a great area so I don't worry. ---Quality of the apartment interior: -I really love this apartment's interior. I live in an upgraded one bedroom, I believe it's called A2 floor plan. The kitchen and bathroom appliances and floors are all updated, black appliances, nice faux wood flooring. -The bedroom size for a one bedroom apartment is phenomenal. There is plenty of walking around space with furniture inside. The closet is very big and accommodating. -One thing I would change if possible is the kitchen pantry size is quite small from my experience of other complexes, but you can make it work. -The carpet was nice and clean in my apartment at move in. -It really is ample space for a one bedroom apartment. ---Pricing: -I got a great price for this apartment,they had a special going on which took $50/month off, plus they do a 3% discount for students! Those two things were a big factor in my decision. -They do make you pay $40/mo for cable, mandatory.

currently reside in is great. New appliances, wood flooring and cabinets, updated fixtures and so on. If looking for a big upgraded one bedroom I suggest this place.

shouldn't need to see the maintenance man so much, no matter how nice he is. Some other issues I have: the gate is almost never closed and when it is the cars pile up because there is no gate code, only key cards. Also my car was stolen the first week after I moved in, but that may or may not be the apartment's fault...