The Mark by solaire Apartments

wouldn’t be a tremendous deal, if any of the windows had screens to keep bugs out of the apartment. Honestly, I wouldn’t recommend anyone to move into this place unless it is an absolute last ditch effort and the only option. It’s worth an extra hundred a month somewhere else. tl;dr mice and 85 degree apartment. Do not recommend

had to literally mandate DNA tests of the tenants’ dogs because nobody will clean up after themselves. Rent at your own risk depending on your tolerance for obnoxious neighbors.

having an appointment, he was more than happy to give me a tour and talk to me about the various apartment options. Wardell was absolutely fantastic. He was personable, upbeat, and knowledgable. He was able to answer all questions I had and volunteered a lot of information without me having to ask. He greeted every resident, employee, and package delivery person that we encountered with authenticity. He listened to my friend's needs and wants in a unit and was super accommodating to try to find her the best deal. Truly, Wardell was a big factor in my friend ultimately deciding to rent at The Mark. The building itself was lovely. It used to be a hotel before being changed into apartments. And since Van Metre took over last fall, they have been clearly striving to make the building better and better. Everything was clean, and I could easily tell that regular maintenance is done on the property to ensure everything is in working order. There were great amenities, including a lounge, gym, yoga studio, outdoor lounge, pool, bike storage and repair area, dog wash station, storage room, package lockers, and more. The communal laundry facilities were expansive, and I was impressed with how up-to-date they looked. There are both "modern" and "classic" apartments--the modern have stainless appliances, hard flooring, darker cabinets, and upgraded countertops. The classic apartments have white appliances, carpeting, and white cabinets. While the modern units admittedly look nicer, the classic units also look really nice and are a great option if you want to save some money on your lease. I have toured 13 apartments in the past week and a half, and looked at probably close to a hundred more online. The Mark was ultimately the one that I recommended that my friend rent, as it had the best overall experience. I believe that she will be very happy in this complex. Thank you, Wardell, for all of your help!

don’t bother because all of those spaces are sold out anyway. If you park next to the building, they will tow your car with the quickness, and when you go to ask why...they simply say they “empathize” with you but give you no assistance or reimbursement of any kind. Even though they KNOW there is NO parking. I wouldn’t recommend living here to my worst enemy. But hey, if you’re a fan of shady business practices and apathy towards residents this is the perfect place for you. My lease is up in two weeks and I can’t wait to get the heck up out of here!!! My recommendation, keep looking!!

they told us to open a window or use ice packs. The bathrooms have no ventilation so when you go #2, there's no way to let out the smell. The common areas are often paved with dog poop because it's supposed to be dog-friendly but the people living here do a poor job cleaning after their dogs. There are leaks everywhere and instead of replaced damp carpet, they plug in a fan. What about mold? They promised us a $200 gift card, never saw it. No matter how many times I called corporate or management. There's been a balance on my account due to their accounting error and I keep hearing we'll get it fixed and nothing ever happens. Then they just sent me a letter that if I don't pay that balance they're kicking me out in 5 days!! So we paid our rent on time and sometimes before it was due and now we get threatening letters. Also, there were days without electricity and there was no communication on when it would get turned on. I have kids and needed to bath them, we were sitting in the hallways with no water and no electricity. This is not a sanitary building. If that doesn't bother you, then you'll have a great time living here. They don't care.

Power outage. Ever since they began these "final shutdown phases" there have been multiple unplanned power outages, A/C having issues, and lack of parking. 3. The guest suite is a absolute joke. You can have friends or family stay in a guest suite for 125 or 100 a night. However what they don't provide is cable, toilet paper, towels, or the essentials that a hotel would provide. So suggestion to Those who live here , don't pay for that. Have them use hotel. 4. Staff. They need to understand that we have the right to complain and voice concerns and to not give us attitude in return. 5. Club house and laundry room has nice size Tv's but no remote. They tell me there should be but that's a flat out lie because for these 15 months there has never been a remote. overall , It has nice amenities and decent apartments but this new management is not affective and this building has too many issues to be worth 1590 a month before utilities.

floor plans. The apartment itself is actually quite nice with all of the new upgrades. The bathrooms are incredibly small with little available storage. We can barely hear the neighbors above or below and the hallways are normally fairly quiet. Parking is usually fine and not a hassle to enter or exit. The bike storage and dog washing room are really pretty great resources I use regularly. The staff in the front reception are normally very nice but sometimes appear to be kept in the dark about what is going on with management or other higher up details. There is no loading dock and only two small elevators that must be accessed through the front lobby, making the move in very difficult and/or time consuming. We tried to use the free month of rent but it is continuing to show up in the computer system as being owed even though we have been assured it will disappear. The $500 gift card thing for dry-cleaning has yet to be seen. Second is an issue with mail. There is a nice box system available but it does cost money to register an account with the company. The Mark themselves do not accept packages for residents. Although my Amazon order will say delivered, it did not show up at my door for another couple of days. It did take a week or two to get a key to the mailbox but that issue is cleared up now I guess. The laundry room is nice but is two dollars to wash and two dollars to dry. That is not surprising, just something I don't remember mentioned on the website before renting. The Mark seems to be filled with loads of inconveniences and issues that are allegedly being ironed out. According to the constant defacing of posters in the elevators, the issues have been going on for quite some time. For the money, I would suggest to do a walkthrough and to keep looking around. The neighbors have been really nice but all of them have more complaints than kudos.