The Pines at Carolina Place Apartamentos

terrible place to live

It was open a total of maybe ten days this past summer, and when it was you were bombarded by 20 or more teenagers (half of which didn't even live here) running and jumping all over the place. They raise the rent every year boasting these amenities that you barely get to use. Not to mention the first photo you see above is a pool that's not even ours

greatly in food expenses. Also, the upstairs apartment continues to have water leaks which means I have water damage in my apartment, not once have they ever addressed the issue or the damages to my apartment with me. But I am sure they will try to make me pay for the damages. They raise the rent each year. The updates to the property were a new swing set and a metal fence around the front of the property. The pool may have been opened for a total of 20 days, this summer. There is no clubhouse available to tenants and the business center is only available when the office is open. The fitness center is definitely not state of the art as it has some medicine balls, one treadmill, one elliptical, and one stationary bike. 24-hour maintenance is when they decide to come, which means once the office is open they may appear no matter what the emergency is. I have never lived in a place where they put eviction notices on your door, and it was their mistake with the paperwork, or put a notice saying you owe thousands of dollars, when you have paid your rent every month, when the problem was they switched over their computer systems and payments did not transfer. Then management gets angry with tenants because they are upset with them. Proper communication would have been a letter to the tenants stating due to a computer system change they needed to update information by this date or you may be responsible for xxx amount of dollars. Proper customer service would have been to say we need you to sign your lease or you will need to vacate the premises by this date. When the tenant took off work again because they were told by the manager the lease was not signed and got to the office to see a signed leased in their file the proper thing the manager should have done was apologize,.

higher for these amenities especially if they are of no value to us tenants. Needless to say I am currently looking for a new place to call home. MOVE IN AT YOUR OWN RISK.